I appreciate your giving me a platform to sell my books easily. I appreciate your giving me a place where I can “one-click” all of my favorite authors’ titles. You’ve added hours of enjoyment to my life by providing me a convenient place to spend my hard earned cash on fictional stories, makeup and costumes for my children. I value easy access to Kindle books, the paperback, and don’t even get me started on Amazon Prime. I support you, probably more than my pocketbook would prefer.
Having said that, this doesn’t seem to be a reciprocal relationship. In one month, I’ve spent almost $200 on products, which doesn’t include the amount of money I’ve spent on audible books, kindle books, and paperbacks. That’s one month from one customer. I am loyal to you, Amazon. I heart you.
But I’m mad at you right now because I don’t think you care for me in the same way. You see, I’m a struggling independent author who published a kick ass book on Amazon (exclusively, I might add) who continues to sell copies every day; yet, you’re making it difficult for me to sell more. (Which, by the way, the more I sell, the more you make. We are in this together.)
Here’s why. As an avid reader, I’ve always been a little star struck by authors. Since becoming an author myself, I’ve puffed out my chest and sent “friend requests” to some of my favorites. A handful have *gasp* accepted those requests. To which, I performed a shocked happy dance each time. Let me explain though, we aren’t friends. We don’t know each other. Most of the time, we have never even had a conversation.
On some occasions, I’ve been included in social media groups where some of my fellow authors are also members. We discuss writing, books, marketing, and many times Amazon. We buy each other’s books when the books look interesting. Let me repeat: we buy each other’s books. From Amazon. From these purchases, you profit as an organization.
Writers, in general and as a whole, are supportive of each other. If you were to look at my kindle purchases, the majority of the books you will find are from authors who I follow on social media. I read their books. If I like them, I recommend them to my friends. I am a respected reader and am a go-to person for book recommendations. People know that I read; therefore, they value my opinion. Trust me, Amazon, you have profited from my opinion.
So here’s my question: Why are you deleting my reviews? Okay, you haven’t actually deleted any of mine yet; however, you have gone through my fellow writers’ reviews and removed some from them. People who have purchased (from which you’ve profited) and read a book and written an honest review are having their reviews removed because they “have some connection to the writer.” Listen, Amazon, it’s 2016. Taye Diggs follows me on Twitter, but that doesn’t mean I have his phone number. (If you want my phone number, Taye, just PM me, K?) I am “friends” with Author Kim Holden. She has no idea who I am, but she’s a gracious author and accepts her *fans’* requests. That’s why we are fans. Because we bought books from you. We took the time to read the reviews, we hit “one-click,” and we dove deep into their words.
It seems you’re willing to take our money but not our opinions, and that is upsetting.
What you’re doing is putting a stick in the very spokes that keeps you alive. You are the biggest bookseller for a reason. You’re respected and valued by readers and authors alike. Our reviews are selling books on your site. Please, I encourage you to think about this before you remove the next review.
Mandi Castle, Author, Reader, and Over-spender on Amazon.